Overview
Sanares Bienestar is an integrated website and e-commerce platform for a physiatry practice, combining appointment scheduling, service management, and medical product sales in one cohesive system. The platform serves as both a patient portal and a retail channel for specialized medical products.
The Challenge
The practice managed appointments through phone calls and spreadsheets, while product sales were handled separately. Patients had no visibility into available time slots, and the staff spent significant time coordinating schedules. There was no centralized system to manage both services and product inventory.
Our Approach
We built a dual-purpose platform that handles both service scheduling and e-commerce. The calendar system allows patients to book appointments online while giving staff full control over availability and service types. The integrated shop manages medical product inventory, orders, and fulfillment, all from a single admin panel.
Key Features
- Online appointment booking with real-time availability
- Service catalog with detailed descriptions and pricing
- E-commerce for medical products and wellness items
- Integrated inventory management
- Patient profiles with appointment history
- Automated email confirmations and reminders
- Admin dashboard for calendar and order management
Results
The practice now operates with a centralized system that reduced administrative overhead by 60%. Patients can book appointments 24/7, and product sales increased through the online channel. The team has complete visibility into schedules, inventory, and customer data.